SMS Notifications

We have recently introduced¬† SMS Notifications as an alternative customer communication service (specifically to replace fax). SMS Notifications provides us with another way to broadcast important messages and/or reminders to our clients as an alternative to email. Note that email will still remain our first option so the frequency of sms messages is expected to be fairly low. Messages will…

Webmaster Support Plan

Our unique Webmaster Support Plan is now available as a standalone service – on any Joomla or WordPress site, on any hosting platform. The Webmaster Support Plan has been an inclusion in our premium packages for Joomla and WordPress websites for quite a while and is one of the rare services that set us apart from others. It is a…

Case Study: The Pinnacle

Case Study: The Pinnacle

The Pinnacle is the name given to the South Hurstville RSL Club and the Hurstville RSL Club, two clubs that had merged as one in late 2015. Both clubs were existing clients of inTouch web services and had undergone several site upgrades over the years. After considering their alternatives the merged club executives decided to once again utilise our services…

Testimonial: The Pinnacle

“The Pinnacle (South Hurstville RSL Club) has been a continuous client of inTouch web services since early 2001, from a simple desire to offer 24/7 information updates for our club members, giving us another way to connect with our members, allowing us to promote our weekly entertainment, dining options and functions information. We have undertaken several design revisions and relaunches…

New Faster Servers – Better Performance and Reliability

We are pleased to advise that we have recently acquired a much faster hosting platform as part of our managed hosting services! Lately we have become unsatisfied with the website load speeds and temporary drop-outs occasionally experienced with our customer’s websites at our previous host providers. Sometimes we were experiencing significant lag, probably caused by server load policies or other…

Joomla Support Plan

Our premium Joomla web packages includes a unique behind-the-scenes maintenance routine as part of our Joomla Support Plan. This plan includes 24/7 electronic monitoring of your site and regular checks that the software running your site is kept up to date. This includes Joomla core software (the software engine running your Joomla site) as well as any extensions and add-ons…

Testimonial: Emergent HR

I first hired Mark around 2004 to look after my early website. In late 2013 when I needed a fresh new approach, I chose to engage Mark again remembering his focus on customer service all those years ago. Mark took my brief and turned the work around in a very short period. He also brought a fresh design perspective to…

Case Study: Emergent HR

Case Study: Emergent HR

Vanessa Rowland at Emergent HR wanted to re-launch a “simple and effective site” to promote her company and proceeded to provide very clear instructions whilst taking on board several key suggestions on layout and design in order to achieve her goals. Upon the site launch within a few short weeks, this comment was received from Vanessa; “Perfect!!!! Well done, great…