We have recently introduced SMS Notifications as an alternative customer communication service (specifically to replace fax).
SMS Notifications provides us with another way to broadcast important messages and/or reminders to our clients as an alternative to email.
Note that email will still remain our first option so the frequency of sms messages is expected to be fairly low.
Messages will typically be related to hosting issues, account issues, email issues or other important announcements.
Having an sms contact will also allow us to finally retire our fax machine which was typically used for overdue accounts as second reminders.
Having an SMS Notification number for each customer will allow us to communicate instantly if ever there are any hosting, email or account issues.
We ask all customers to please notify us of their preferred mobile number for any SMS Notifications.
Note: For larger organisations we recommend the best number to provide would be the mobile number of the person managing accounts.